Privacy Policy
This privacy policy explains how Infinitha Shop collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR). By using our services, you consent to the practices described in this policy.
Information We Collect
When you visit our website, make a purchase, or register an account, we collect the following personal data:
- Name
- Email address
- Shipping address
- Billing address
- Password (encrypted)
- Location information
- Payment details
This data is collected when you voluntarily provide it to us, such as during the registration process, making a purchase, or updating your account settings.
How We Use Your Information
Your personal information is used for the following purposes:
- To process and fulfill your orders
- To manage your account and provide customer support
- To improve our website and services
- To comply with legal obligations
- To send promotional materials and updates if you have opted in to receive them
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- To perform a contract (e.g., when processing your order)
- Your consent (e.g., for marketing communications)
- Compliance with legal obligations
- Legitimate interests (e.g., improving our services)
Sharing of Information
We do not share your personal information with third parties except in the following circumstances:
- With shipping companies to fulfill your orders
- With payment processors to process payments
- When required by law or to protect our legal rights
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.
Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request the correction of inaccurate data
- Request the deletion of your personal data (right to be forgotten)
- Restrict or object to the processing of your data
- Request data portability
- Withdraw your consent at any time (for marketing communications)
To exercise any of these rights, please contact us at gt@infinitha.com.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access control, and regular security audits.
Contact Information
If you have any questions regarding our Privacy Policy, or if you would like to exercise your rights, please contact us at:
INFINITHA BIOTECH LTD
Via Montenapoleone 8
Milano, 20121 , Italy
Email: gt@infinitha.com